Pazarama

Pazarama.com, was founded with the vision of a subsidiary of “İş Bankası” – Topkapı Danışmanlık Elektronik Hizmetler Pazarlama ve Ticaret A.Ş – for creating a nation-wide, secure online market for customers & users.

To support its mission of contributing to the growth of the online shopping sector through its marketplace service model, we partnered with Pazarama. Our goals were to develop the most suitable solutions to process customer data accurately, provide an enhanced experience backed by secure, next-generation payment solutions, offer the products and services consumers need from a single platform, and create cooperation models that maximise benefits for stakeholders.

The new infrastructure we implemented to Pazarama to make their existing online market more efficient and secure to users, optimise and improve user experience, gather all those operations such as stock checks, order details, price updates in one panel for the producer and improve the speed, quality of the features as a whole to fit the customer’s demand enabled them to enlarge their ecosystem while providing significant advantages in ecommerce to their users & partners.

• Identifying Necessities & Needs: Topics such as the information that is to be exchanged during the integration process, the source and the target of the data, the features that required API integration were determined, finalised.
• Ecosystem Integration: After Pazarama became a part of our ecosystem, the other firms in the ecosystem connected to “Pazarama” with API integrations.
• Personalising & Specialising the Order Processing: Processes such as but not limited to order confirmation, shipping, cancellation, return, stock update were optimised.
• Testing Stage: All the requirements for the transition of the pre-existing market were resolved swiftly.  
• Support Services: All firms utilising the “Akinon” basis/infrastructure received necessary services and guidance for their integration to the Pazarama market.
• Preparing Documentations: An operating manual which contained step-by-step guidance and solutions to possible conflicts was formulated for all those that integrated to the market of Pazarama.